DESCRIPTION and DUTIES
* Ensures that the Quality Management System is established, implemented and maintained in accordance with the requirements of the ISO/IEC 17025:2017 standard.
* Prepare quality procedures in accordance with the requirements of the ISO/IEC 17025:2017 standard.
* Manages the internal audit program and evaluation of internal auditors.
* Follow up the internal audit to verify the implementation and effectiveness of corrective action taken.
* Coordinates laboratory accreditation activities.
* Evaluation, selection, monitoring of performance and re-evaluation of the external providers.
* Contact point with accreditations body.
* Responsible for Document control of all CLEVB activity.
* Organize and prepare management review report.
* identify and select opportunities for improvement and implement any necessary actions
* Collect feedback, both positive and negative from customers. The feedback analyzed and used to improve the management system, laboratory activities and customer service.
* Evaluation, selection, monitoring of performance and re-evaluation of the external providers.
* Handles the maintenance and distribution of the Quality Management Manual and associated documents.
* Maintains a master list of current versions of quality documentation.
* Monitors the Quality Management System.
* Reports on the performance of the Quality Management System to the lab director for review and as a basis for improvement of the Quality Management System.
* To review the quality manual and associated documents at least once a year and issue authorized amendment as necessary.
